about the company.
Our Client is a famous shipping company, global working environment.
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about the job.
- Lead and manage GC IT team, operations, priorities, and performance.
- Ensure IT infrastructure and applications operate to the satisfaction of business and management team.
- Manage cost planning and annual budgeting, expenditure analysis & reporting.
- Manage IT vendors, contracts, and procurement.
- Manage local business demands, expectations and requirements. Lead local IT projects and implementation, major upgrades and changes.
- Contribute to the planning and execution of global IT projects, and ensure operations are in line with expectations from global and regional.
- Manage local IT infrastructure requirements, collaborate with Global Service Delivery to plan and execute upgrades and changes.
- Ensure IT infrastructure, applications, software, policies, processes and standards are aligned according to global.
- Ensure reliable operation of data and system backups; define archiving process and retention policy.
- Develop business continuity plan to ensure timely recoverability of IT systems and operations in the event of cyber-attacks, information security threats, exploits, and unforeseen equipment loss/failure.
- Routinely audit local user access rights to critical applications, represent IT function in company audits, and manage local IT assets and processes.
- Identify and implement areas of improvement for end-user engagement, customer satisfaction, feedback, and NPS to meet global targets.
skills and experience required.
- Solid experience as an IT professional, strong related experience in managing various IT infrastructure services with multi vendors.
- Experience in project management and change management. PMP certified is preferred.
- Good cost planning, budget management experience.
- Willing to adapt to company & foreign culture with positive can-do attitude.