about the job.

You are responsible and lead on all Technical and Financial aspects of strategic benchmarking engagements assigned to you.
Your day-to-day work as a Customer Engagement Manager includes managing the strategic benchmarking programs as well as creating convincing proposals in the acquisition phase.
Your responsibility is a clear and reliable communication to the customer across various departments and levels of seniority
You organize the delivery of your assigned program and the management of timelines according to the customers’ expectations and you orchestrate the customer relationships through proactive stakeholder management.

skills and experience required.

Proven track record building deep and influential stakeholder relationships within large customer organizations
Experience in technical service sales or customer service is advantageous
Technical curiosity, willingness to learn and adopt fast and “hands-on” player/coach mentality
Strong project management, analytical and communication skills

customer service manager.

job details