project manager （运营产品侧）.

1. Be responsible for managing assigned projects by leading the progress including organizing virtual team, walking through implementations, resolving obstacles and close looping the project life cycle till BAU.
2. Set up and execution of business optimization plan under proper priority and that based on quantified business impact and drive for maximized improvement outcome.
3. Document, analyze the business requirements of internal and external stakeholders based on user experiences
4. Conduct business research, ROI calculation, cost estimates and monitoring the project progress against the projected benchmark.
5. Promote the continuous and iterative development of service product requirements through communication and cooperation with relevant operation team, service team and R&D;
6. Manage effective communications and coordination among stakeholders with flexibility.

skills and experience required.

1. 2+ years of experience in dedicated service project or operation management role.
2. Good analytical skills and logical thinking, attention to details.
3. Experience in leading and completing large-scale customer service system projects and familiarity with overall project solutions.
4. Strong initiative and result orientation.
5. Ability to work independently under limited resources and to initiate clear courses of actions.
6. Demonstrated communication skills and capabilities and collaboration on teams.
7. Fluent English skills both verbal and written
8. PMP, 6 Sigma certificate or experience is preferred.