about the company.
Our client is a famous ticketing agency.
about the job.
- Monitor and manage security alerts from various tools, including Splunk, SentinelOne, GCP, and Mimecast, to identify potential threats and vulnerabilities.
- Triage and prioritize alerts based on their severity, impact, and potential risk to the organization.
- Investigate and analyze alerts to determine their validity and recommend appropriate actions or escalation to higher-level security analysts or incident response teams.
- Respond to user requests related to security products, such as Bitwarden and Mimecast, ensuring timely resolution and providing user education when necessary.
- Collaborate with other IT and cybersecurity team members to improve security monitoring and incident response processes.
- Maintain accurate and up-to-date documentation of security incidents, investigations, and remediation efforts.
skills and experience required.
- 1-2 years of experience in IT support or IT security, preferably in a Security Operations Center (SOC) environment
- Understanding of standard security practices, incident management, vulnerability management
- Strong analytical and problem-solving skills, with the ability to quickly analyze and interpret data from various sources.
- Nice to have
- Familiarity with security tools, such as Splunk, SentinelOne, and Mimecast is prefered.
- Familiarity with GitHub SCM user & access management.
- Knowledge of security products, such as Bitwarden, Cisco Meraki and Mimecast, and their management.
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