about the company.Internetabout the team.Dataabout the job.1.Collect and analyze customer service related data to identify trends, issues and opportunities for improvement2.Evaluate and optimize customer service processes to improve efficiency and customer satisfaction through data analysis.3.Prepare regular reports to provide management with key performance indicators (KPIs) and business insights on customer service.4.Monitor the performance of the custom
about the company.Internetabout the team.Dataabout the job.1.Collect and analyze customer service related data to identify trends, issues and opportunities for improvement2.Evaluate and optimize customer service processes to improve efficiency and customer satisfaction through data analysis.3.Prepare regular reports to provide management with key performance indicators (KPIs) and business insights on customer service.4.Monitor the performance of the custom