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customer service specialist.

职位概述

职位概览

    职位概述

    Job Responsibilities:
    1. Maintain and update order information in the system in a timely manner, follow up the production and delivery of orders, and update order-related reports in a timely manner
    2. Cooperate with the sales and carry out the docking of the daily problems of the client. For example, delivery date, delivery status, quality feedback, payment collection and invoice, etc.; feedback to the company's internal functional departments and timely updates
    3. Understand certain product knowledge, collect customer feedback, and form effective reports for optimization
    4. Other matters arranged by the supervisor.

    Job requirements:
    1. Bachelor degree or above, major in logistics or related fields
    2. 5 years of work experience in related fields, multinational companies are preferred
    3. Good office ability, experience in ERP system is preferred, such as SAP, etc.
    4. Good communication and problem-solving skills, sense of responsibility
    5. Good oral and written English skills

    Job Responsibilities:
    1. Maintain and update order information in the system in a timely manner, follow up the production and delivery of orders, and update order-related reports in a timely manner
    2. Cooperate with the sales and carry out the docking of the daily problems of the client. For example, delivery date, delivery status, quality feedback, payment collection and invoice, etc.; feedback to the company's internal functional departments and timely updates
    3. Understand certain product knowledge, collect customer feedback, and form effective reports for optimization
    4. Other matters arranged by the supervisor.

    Job requirements:
    1. Bachelor degree or above, major in logistics or related fields
    2. 5 years of work experience in related fields, multinational companies are preferred
    3. Good office ability, experience in ERP system is preferred, such as SAP, etc.
    4. Good communication and problem-solving skills, sense of responsibility
    5. Good oral and written English skills