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光纤设备服务工程师.

职位概述

职位概览

    职位概述

    about the company.
    光学元器件,光纤设备公司,行业内属性领先地位,90 % 自主生产 ; 绝大多数产品可以定制  每年推出2,000种新品 

    about the job.
    1. Provide technical support and answer customers’ technical questions via phone, email and online web support tool; 通过电话,电邮与在线工具高效解决客户光电子产品相关的技术问题;

    2. Select appropriate products and provide solutions according to customers’ requirements by means of reproducing customers’ setup in lab or cooperating with other entities of Thorlabs, etc; 理解客户应用需求,并通过与 Thorlabs 全球的技术支持团队成员密切合作,为客户提供最佳技术解 决方案;

    3. Arrange the return and repair process for malfunctioned products; 在测试实验室复现客户报告的技术问题,以及对故障产品进行检测和问题排查;

    4. Provide customers with installation and training service on large-scale equipment; 协助光子学实验室专家对演示实验室的来访客户进行基础培训、专题培训和产品演示;

    5. Work with R & D engineer to test prototypes; 协助研发人员,参与新产品的概念设计与开发;

    6. Generate new product ideas and assist in designing new product; 协助光子学实验室专家进行自主研发产品的测试;

    7. Attend conferences and trade shows and set up Demos. 参加行业内顶级展会和相关学术会议,负责展品 Demo 的设计、现场搭建与调试,以及在展会期间 接待客户
     

    skills and experience required.
    1. A Master's Degree or higher in Optics, Opto-electronics, Physics or equivalent; 光学、光电子、物理等相关专业硕士或博士学位;

    2. 1+ year hands on experience in a Photonic lab is required; 具备 1 年以上光学实验室相关工作经验;

    3. Good understanding in Optics, Mechanics and Electronics; 扎实的光学、机械、电子、光纤以及光电测量知识;

    4. Strong experience in optical setup, and knowledge of wide variety of photonics devices 熟悉光学系统搭建和光学测量技术,以及各种光学仪器的使用;

    5. Proficiency in both oral and written English; 中英文流利,并具备良好的中英文书面和口头交流能力;

    6. Customer centering mentality; 以友好、协商的态度满足客户需求;

    7. Must be self-motivated, and good team work spirit. 做事认真负责,具有团队合作精神。

    about the company.
    光学元器件,光纤设备公司,行业内属性领先地位,90 % 自主生产 ; 绝大多数产品可以定制  每年推出2,000种新品 

    about the job.
    1. Provide technical support and answer customers’ technical questions via phone, email and online web support tool; 通过电话,电邮与在线工具高效解决客户光电子产品相关的技术问题;

    2. Select appropriate products and provide solutions according to customers’ requirements by means of reproducing customers’ setup in lab or cooperating with other entities of Thorlabs, etc; 理解客户应用需求,并通过与 Thorlabs 全球的技术支持团队成员密切合作,为客户提供最佳技术解 决方案;

    3. Arrange the return and repair process for malfunctioned products; 在测试实验室复现客户报告的技术问题,以及对故障产品进行检测和问题排查;

    4. Provide customers with installation and training service on large-scale equipment; 协助光子学实验室专家对演示实验室的来访客户进行基础培训、专题培训和产品演示;

    5. Work with R & D engineer to test prototypes; 协助研发人员,参与新产品的概念设计与开发;

    6. Generate new product ideas and assist in designing new product; 协助光子学实验室专家进行自主研发产品的测试;

    7. Attend conferences and trade shows and set up Demos. 参加行业内顶级展会和相关学术会议,负责展品 Demo 的设计、现场搭建与调试,以及在展会期间 接待客户
     

    skills and experience required.
    1. A Master's Degree or higher in Optics, Opto-electronics, Physics or equivalent; 光学、光电子、物理等相关专业硕士或博士学位;

    2. 1+ year hands on experience in a Photonic lab is required; 具备 1 年以上光学实验室相关工作经验;

    3. Good understanding in Optics, Mechanics and Electronics; 扎实的光学、机械、电子、光纤以及光电测量知识;

    4. Strong experience in optical setup, and knowledge of wide variety of photonics devices 熟悉光学系统搭建和光学测量技术,以及各种光学仪器的使用;

    5. Proficiency in both oral and written English; 中英文流利,并具备良好的中英文书面和口头交流能力;

    6. Customer centering mentality; 以友好、协商的态度满足客户需求;

    7. Must be self-motivated, and good team work spirit. 做事认真负责,具有团队合作精神。