project manager.

about the company.
A top leading company

about the team.
Project and Procedure

about the job.

• Be responsible for managing assigned projects by leading the progress including organizing virtual team, walking through implementations, resolving obstacles and close looping the project life cycle till BAU.
• Set up and execution of business optimization plan under proper priority and that based on quantified business impact and drive for maximized improvement outcome.
• Document, analyze the business requirements of internal and external stakeholders based on user experiences
• Conduct business research, ROI calculation, cost estimates and monitoring the project progress against the projected benchmark.
• Promote the continuous and iterative development of service product requirements through communication and cooperation with relevant operation team, service team and R&D;
• Manage effective communications and coordination among stakeholders with flexibility.

skills and experience required.

• Rich experience in dedicated service project or operation management role.
• Good analytical skills and logical thinking, attention to details.
• Experience in leading and completing large-scale customer service system projects and familiarity with overall project solutions.
• Strong initiative and result orientation.
• Ability to work independently under limited resources and to initiate clear courses of actions.
• Demonstrated communication skills and capabilities and collaboration on teams.
• Fluent English skills both verbal and written
• PMP, 6 Sigma certificate or experience is preferred.