retail applications manager.

• Work closely with business users to understand business processes and requirements
• Develop and maintain business process maps
• Design and propose application changes and/or new application requirements to address business needs and pain points, with proper functional specifications
• Manage and evaluate internal/external application vendors on technical design, delivery and support
• Develop and coordinate application test plans and test cases, and facilitate test sessions (for technical tests, regression tests, UATs)
• Develop, coordinate and implement regular/project-based application training plans, training sessions and training materials
• Provide ongoing application system maintenance and problem resolution
• Provide Level 2 support on business applications
• Develop and maintain knowledge base of business applications
• On-site support (GREATER CHINA) and overseas travel may be required
• Other duties and assigned

skills and experience required.

• Work closely with buExperience, business and technical skills
• Hands-on experience in retail applications, such as POS, store portal, store PDA/iPad apps, retail back-office applications, etc.
• Strong business sense and business operational experience
• Team-/customer-oriented attitude and working style
• Ability to work independently and under minimum supervision
• Have end to end POS, RFID, Store Digital related project manager experiences, understand PMBOK, Agile.
• Ability to work under pressure and to meet tight deadlines
• Excellent analytical and problem-solving skills
• Good communication skills and fluency in both spoken and written English and Chinese
• Familiar with new technology.
• University degree in IT, Business Information System or equivalent
• Minimum 8-year experience in IT, with at least 5-year experience in retail business analysis (luxury retail preferred)
• Any Retail system certification is a plus