about the company.
With a dedicated workforce of over 25,000 employees, we operate 10 strategically located manufacturing facilities in Bangladesh, China, and Indonesia.
about the team.
We believe that different backgrounds, perspectives and abilities make our team stronger
about the job.
Duties included but not limited to:
...
• Lead the operations of application support and infrastructure, to manage all-round internal IT infrastructure operations
• Monitor the global internal infrastructure operation, such as server, cloud, system, networking, security, etc.
• Manage the installations, upgrades and configurations of hardware and software and technologies
• Integrate system and information security in the design, implementation, and sustainment of technology solutions, especially for end-users' solutions
• Propose enhancements to senior management using analytics to support the recommended solutions and drive the implementation throughout the cycle
• Work with different parties on B2B/B2C systems development, manage whole cycle from research, user requirement, vendor management, inhouse development management and own the end-to-end IT delivery and operation
• Determine operational objectives by studying business functions; gathering information; valuating output requirements and formats
• Improve systems by studying current practices and designs modifications
• Construct workflow charts and diagrams; study system capabilities; writing specifications
• Work with external vendors on IT solution and resolution activities
• Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions and managing timeline
• Validate resource requirements and adopt most cost optimized approach
• Perform IT managerial duties, such as budgeting, IT workshop & training, IT audit, etc.
• Maintain internal knowledge base of technical documentation and SOPs
skills and experience required.
Bachelor's Degree in Computer Science with at least 8 years of equivalent experience
• Microsoft Dynamics 365, Magento, PowerBI and Tableau experience are strongly preferred
• Architectural knowledge and implementation experience with ERP/WMS/OMS/POS, e-commerce and infrastructure projects
• Strong commercial acumen and able to be a bridge between technical team & commercial team
• Entrepreneurship mentality, proactive, self-driven, detail oriented, analytical and inquisitive
• Ability to work independently and as a team with excellent communication skills
• Sound project management and IT service management skills. Able to manage timeline for taskforce within a tight schedule
• Experienced in outsourcing and vendor management.
• Good communication skills in English (Mandarin and/or Cantonese language proficiency is a plus).