it manager.

• Lead the operations of application support and infrastructure, to manage all-round internal IT infrastructure operations
• Monitor the global internal infrastructure operation, such as server, cloud, system, networking, security, etc.
• Manage the installations, upgrades and configurations of hardware and software and technologies
• Integrate system and information security in the design, implementation, and sustainment of technology solutions, especially for end-users' solutions
• Propose enhancements to senior management using analytics to support the recommended solutions and drive the implementation throughout the cycle
• Work with different parties on B2B/B2C systems development, manage whole cycle from research, user requirement, vendor management, inhouse development management and own the end-to-end IT delivery and operation
• Determine operational objectives by studying business functions; gathering information; valuating output requirements and formats
• Improve systems by studying current practices and designs modifications
• Construct workflow charts and diagrams; study system capabilities; writing specifications
• Work with external vendors on IT solution and resolution activities
• Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions and managing timeline
• Validate resource requirements and adopt most cost optimized approach
• Perform IT managerial duties, such as budgeting, IT workshop & training, IT audit, etc.
• Maintain internal knowledge base of technical documentation and SOPs

skills and experience required.
Bachelor's Degree in Computer Science with at least 8 years of equivalent experience
• Microsoft Dynamics 365, Magento, PowerBI and Tableau experience are strongly preferred
• Architectural knowledge and implementation experience with ERP/WMS/OMS/POS, e-commerce and infrastructure projects
• Strong commercial acumen and able to be a bridge between technical team & commercial team
• Entrepreneurship mentality, proactive, self-driven, detail oriented, analytical and inquisitive
• Ability to work independently and as a team with excellent communication skills
• Sound project management and IT service management skills. Able to manage timeline for taskforce within a tight schedule
• Experienced in outsourcing and vendor management.
• Good communication skills in English (Mandarin and/or Cantonese language proficiency is a plus).