about the company.Internetabout the team.Experienceabout the job.1.Partner closely with Workforce Staffing,Capacity Planning, and service Operations to ensure new-hires are trained and ready to support customers.2.Establish and achieve customer service quality goals for trainees over their first 200+ contacts.3.Improve global trainer productivity by eliminating waste and developing mechanisms.4.Report to senior leaders on training completion, quality, and
about the company.Internetabout the team.Experienceabout the job.1.Partner closely with Workforce Staffing,Capacity Planning, and service Operations to ensure new-hires are trained and ready to support customers.2.Establish and achieve customer service quality goals for trainees over their first 200+ contacts.3.Improve global trainer productivity by eliminating waste and developing mechanisms.4.Report to senior leaders on training completion, quality, and