About the Company
- A globally recognized, premium performance outdoor apparel and equipment brand known for relentless design innovation and technical excellence.
- Committed to craftsmanship, sustainability, and setting benchmark standards across the outdoor and lifestyle consumer sectors.
- Experiencing rapid, high-momentum commercial growth across regional and direct-to-consumer (DTC) channels, offering exceptional internal advancement pathways.
About the Team
- Operates within a dynamic, cross-functional Commercial Excellence & Retail Operations organization.
- A collaborative culture of product enthusiasts, operational specialists, and talent development professionals focused on elevating human potential.
- Champions continuous learning and innovative enablement strategies to empower store teams and retail leaders at scale.
About the Job
- Lead the end-to-end design, implementation, and evaluation of technical product knowledge and consumer-experience training programs.
- Partner closely with retail store managers, regional sales heads, and product specialists to identify skill gaps and deliver targeted commercial enablement.
- Drive digital innovation by integrating modern e-learning tools, micro-learning modules, and experiential workshops into frontline education.
- Track key training metrics (knowledge retention, customer satisfaction, store performance) to continuously optimize capability-building initiatives.
Skills and Experience Required
- 3–5+ years of relevant experience in retail training, talent development, or commercial enablement within the consumer goods, sports, or premium fashion industries.
- Demonstrated ability to translate complex product technologies into engaging, commercial-friendly training curricula.
- Strong facilitation, public speaking, and project management capabilities across diverse retail audiences.
- Bachelor’s degree in Human Resources, Business Administration, Marketing, or a related discipline.
- Passion for outdoor culture, technical performance gear, and driving people-centric growth.
