about the company.
We are a globally recognized leader in the hospitality and technology sector, dedicated to providing exceptional digital experiences and robust security for our operations and guests worldwide. Our focus is on continuous innovation and delivering strategic initiatives that drive business value across international markets.
about the team.
The Project Management Office (PMO) is a centralized, strategic function within the global Information Systems & Technology department, committed to driving project excellence.
The team is responsible for setting and maintaining standards for project management methodology and governance across the organization.
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about the job.
- This role is responsible for the end-to-end planning, direction, and coordination of strategic projects within the organization, aligning them with overall business objectives.
- Drive multiple simultaneous, high-priority projects from start to finish, ensuring timely and valuable delivery, with a focus on Information Systems and Security initiatives.
- Perform comprehensive project planning, including defining project goals, strategy, staffing, detailed scheduling, identifying risks, creating contingency plans, and managing resource allocation to meet objectives.
- Direct the work of the project team members, serving as a liaison with key internal stakeholders across various departments, including IT, Digital, Legal, Privacy, and other business functions.
- Provide cross-functional visibility and communication regarding project status, resource needs, detailed requirements, timelines, and appropriate escalation of delivery impediments.
- Develop a robust risk management strategy for all assigned projects, creating and maintaining an accurate risk register, and actively managing scope throughout the project lifecycle.
- Create and deliver all required project management artifacts, including detailed work plans, progress reports, change requests, meeting notes, presentations, and data for regular portfolio reviews.
- Manage the project budget and ensure project goals are accomplished within prescribed funding parameters and in line with business objectives.
skills and experience required.
- Candidates must possess a strong blend of project leadership skills, technical knowledge, and organizational effectiveness to thrive in a global environment.
- Minimum of 7 years of demonstrated project management experience, with involvement in information technology and/or information security projects.
- At least 5 years of project management experience leading large, complex, matrixed teams in a fast-paced and dynamic environment.
- Fluency (reading, writing, and speaking) in both English and Mandarin is essential due to the primary focus on the China and APAC markets.
- An undergraduate degree, equivalent professional experience, or a recognized project management certification (e.g., PMP).
- Preferred: Demonstrated advanced proficiency in formal project management methodology, program management, and experience aligning projects with organizational change management strategies.
- Preferred: Solid understanding of current technologies and cybersecurity principles, with prior project experience in this domain being highly desirable.
- Skillset: Extremely high level of analytical ability to resolve complex and difficult issues and highly developed interpersonal skills to work effectively with others and motivate teams.
