About the Company
Global Leader in Performance: A pioneering, high-growth global outdoor performance apparel and equipment brand known for disrupting industry standards through relentless design innovation.
Commitment to Excellence: Globally recognized for an uncompromising commitment to quality, craftsmanship, and delivering premium consumer experiences.
The "Next" Era of Retail: Currently undergoing rapid, high-profile global expansion, offering an incredibly dynamic environment where retail is treated as an innovative, evolving playground rather than a traditional channel.
About the Team
The Retail Excellence Engine: A highly collaborative, forward-thinking team dedicated to setting, elevating, and scaling operational standards across premium retail touchpoints.
A Culture of Innovation: A group of passionate, agile professionals who challenge the status quo, constantly piloting new retail methodologies, digital tools, and customer-centric strategies.
Empowered & Supportive: A flat team structure that prioritizes mutual growth, mentorship, and giving members the autonomy to spearhead impactful projects.
About the Job
Drive Retail Standards: Champion the implementation and optimization of retail excellence programs, SOPs, and service standards across regional stores to ensure seamless brand execution.
Innovate Operations: Identify bottlenecks in store operations and design innovative, digital, or process-driven solutions to elevate store efficiency and the consumer journey.
Performance Analysis: Analyze key retail metrics and KPI dashboards to provide actionable insights, supporting store managers in driving commercial success.
Growth & Leadership: Serve as a key bridge between HQ and retail doors, coaching store teams on best practices and stepping up to lead strategic retail projects as the business scales.
Skills and Experience Required
Industry Experience: 3–5+ years of experience in retail operations, retail excellence, or commercial roles within the premium consumer goods, sportswear, or luxury fashion industries.
Analytical Mindset: Strong data-literacy with the ability to translate retail KPIs and operational data into clear, strategic action plans.
Agility & Problem-Solving: A proactive, innovative mindset with a proven track record of optimizing processes and adapting quickly to a fast-paced, evolving retail landscape.
Communication & Collaboration: Exceptional interpersonal skills to effectively influence, train, and collaborate with diverse stakeholders from store staff to regional leadership.
