关于职位• Provide Level 2 support for IPTEL (Zoom and Boss4U, Voice Gateways, SIP, etc.) and Infoblox DDI (DNS, DHCP, IPAM) platforms.• Monitor and troubleshoot voice, telephony, and DNS/DHCP/IPAM issues, ensuring prompt resolution.• Perform system configurations, upgrades, and patches for IPTEL and Infoblox environments.• Work closely with Level 1 support teams, escalating issues as necessary and providing guidance for resolution.• Implement ne
关于职位• Provide Level 2 support for IPTEL (Zoom and Boss4U, Voice Gateways, SIP, etc.) and Infoblox DDI (DNS, DHCP, IPAM) platforms.• Monitor and troubleshoot voice, telephony, and DNS/DHCP/IPAM issues, ensuring prompt resolution.• Perform system configurations, upgrades, and patches for IPTEL and Infoblox environments.• Work closely with Level 1 support teams, escalating issues as necessary and providing guidance for resolution.• Implement ne