Responsibilities:• Creates, owns and manages the Customer experience Program for the Meeting Place. Supports the new business opportunities and income streams as well as developing the communication with our customers.• Identifies and defines local customer groups and their customer journey including touchpoints before, during and after the visit (on-line and off-line). Ensures that the customer always gets a relevant, consistent communication with our Bra
Responsibilities:• Creates, owns and manages the Customer experience Program for the Meeting Place. Supports the new business opportunities and income streams as well as developing the communication with our customers.• Identifies and defines local customer groups and their customer journey including touchpoints before, during and after the visit (on-line and off-line). Ensures that the customer always gets a relevant, consistent communication with our Bra