4pl it product owner.

关于职位
1. Requirement Elicitation & Process Optimization 
o Collaborate with cross-functional business teams to gather, analyze, and refine system/process requirements, ensuring alignment with operational goals. 
o Identify inefficiencies in existing workflows and drive process improvements through technology solutions. 
2. End-to-End User Enablement 
o Design and deliver training programs for internal stakeholders (operations, sales) and external partners (vendors, clients) to maximize system adoption. 
o Develop comprehensive documentation, including business requirement documents (BRDs), functional specs, and user training manuals. 
3. Technical Support & Solution Design 
o Provide Tier-2 support for system-related issues escalated by business units, coordinating resolutions with IT teams. 
o Create interactive prototypes using MOCKUP tools (e.g., Figma, Balsamiq) to visualize solutions and validate requirements. 
4. Project Execution & Innovation 
o Monitor and report on development progress, ensuring timely delivery of business-critical features. 
o Conduct root-cause analyses of operational pain points and propose datadriven enhancement plans to stakeholders. 

...