What Personal Information Do We Collect? Why Do We Need Your Personal Information? how long do we keep your personal data? with whom we share your personal information Your Data Protection Rights

What Personal Information Do We Collect? Why Do We Need Your Personal Information?

As a candidate, we collect and process your personal information for the following purposes:

Purposes of Processing Categories of Personal Information
To provide you with services (including recommending matching candidates to clients, arranging interviews, and conducting assessments). For example, we may process your data based on your personal information to recommend job openings to you and enable our consultants to provide you with tailored employment opportunities, career advice, reskilling options, inclusive support, suggest additional training where necessary, and introduce you to hiring managers.
Identity and contact details: Name, contact information (including home address, landline number, and mobile phone number), nationality and country of residence, date of birth, (under special circumstances) gender, digital signature, and language proficiency.
System training and updates/statistical purposes. Some of our service systems operate based on machine learning and large language models (such as AI resume parsing technology). To ensure the accurate and reliable operation of this technology, extraction, parsing, training, and updates based on existing data are required. We may also process personal information in an aggregated form.
Professional information: Personal information related to your work, including but not limited to job title, job description and location, department, work email address, reporting level, and employment status (full-time/part-time, etc.). Resume and other recruitment information: Curriculum vitae, work experience, skills information, background experience, educational background, and other relevant materials (such as photos, interview notes, personal information contained in cover letters, or personal information provided during the application process).
Dispute management and litigation
Legal/Dispute data: Personal information required to be disclosed to law enforcement agencies for investigation compliance; personal information necessary for Randstad to defend its legal rights and interests in disputes or proceedings before courts (or other dispute resolution bodies)
To comply with requirements of labor laws, tax laws, social security laws, and other laws and regulations (such as equal opportunity and workplace diversity requirements)
Identity and contact details: Name, contact information (including home address, home telephone number, and mobile phone number), nationality and country of residence, date of birth, (under special circumstances) gender, digital signature, and language used. Government-issued identifiers: We collect government-issued identity document information in accordance with laws and regulations, including but not limited to national identity card numbers, passport numbers, and residence permits/mainland travel permits for Hong Kong, Macao, and Taiwan residents. In addition, to fulfill social insurance and tax payment obligations, we collect your social security card number, personal tax identification number, and other relevant document information legally required by government or regulatory authorities. Sensitive personal information: -Medical health and biometric information: Including pre-employment medical examination results, sick leave and maternity certificates, and biometric information required for workplace security or attendance tracking (such as facial recognition or fingerprints, where applicable). -Identity and background check information: Including national identity card numbers, passport numbers, and criminal record data required for background checks within the scope permitted by law. -Financial and property information: Including your bank account number, payroll details, personal tax identification number, and tax payment records, used for payroll processing and individual income tax withholding.
Business development and candidate engagement (including sending job-related newsletters, service updates, and marketing communications that may interest you)
Identity information: Your name and contact details (including email address and phone number), gender, digital signature, and language used. Professional information: Information related to your professional background, including (but not limited to) job title/role, work location, professional skills, and career development preferences.
"Community" To build and maintain our professional community by sending you newsletters, invitations to recruitment or social events, industry insights, and general content or articles related to the working environment, aimed at enhancing your employability and supporting your career development.
Identity and contact details: Name, email address, and mobile phone number. Professional information: Job title, career interests, and professional background.
Events
Identity and contact details: Name, contact information (including home address, home telephone number, and mobile phone number), nationality and country of residence, date of birth, (under special circumstances) gender, digital signature, and language used. Photos and video materials: Captured during participation in recruitment-related events, meetings, seminars, and other occasions.
Surveys (including satisfaction surveys)
Identity information: Your name and other contact details (including email address, landline number, and mobile phone number), gender, digital signature, and language used. Professional information: Work-related information, including (but not limited to) job title, work location, and department. Survey results: We may process your responses. Information you choose to share with us: If voluntarily provided, we will process additional information.
Facilities, security, and emergency planning purposes
Identity and contact details: Name, contact information (including home address, home telephone number, and mobile phone number), nationality and country of residence, date of birth, (under special circumstances) gender, digital signature, and language used. Visitor information: For security purposes, when you enter our buildings, we may collect your name, contact information, license plate number, identity verification documents, and other related details. Where permitted by law, we may also request that you disclose health information (including information related to viral infections, influenza, etc.) for health and safety reasons. ID/Access card information: Your employee ID and access card may contain your name, photo, employee ID number, and may be linked to other archived information (department, phone number, license plate number). CCTV footage: We may process image materials of you obtained through CCTV monitoring systems.
Conducting corporate transactions (including mergers, acquisitions, and divestitures)
Identity information: Your name and other contact details (including email address, landline number, and mobile phone number), gender, digital signature, and language used. Professional information: Work-related information, including (but not limited to) job title, work location, and department.

Such data may originate directly or indirectly from you. Where data is collected indirectly, we will inform you of the purpose of use and the source of the data when we communicate with you regarding service matters (for example, when sending you job opportunity notifications), or in any case, within one month from the date of indirectly obtaining your data. In exceptional circumstances where direct notification in a timely manner is not feasible, we will fulfill our notification obligation through alternative solutions, such as official announcements, while continuously safeguarding the security of your personal information.  

Unless otherwise specified for particular processing activities, Randstad may collect your data through the following channels: 

  • Forms you complete: Required and optional data are clearly marked. Please note that refusing to provide required data may prevent you from participating in the selection process.
  • Interviews and direct communications: Personal information collected during video calls, audio recordings, phone calls, and face-to-face interviews, as well as information sent via email.
  • Public social media profiles: We may collect information from your public profile to contact you as a potential candidate for current or future positions, and to assess your suitability for available roles.
  • Randstad clients: Clients may provide us with your personal information to enable your participation in their selection process.
  • Third parties (referees): Individuals providing employment references or information regarding your work performance and professional capabilities. 

How long do we keep your personal data?

To provide you with our services, we will retain your personal data for the duration of your authorization or as necessary to provide such services to you. The retention period is calculated from the time of our last interaction with you, during which you may choose to withdraw your consent at any time. If you withdraw your consent, we will delete your personal data.

In the event of actual or potential disputes (for example, as necessary to establish, exercise, or defend legal claims), we may extend the retention period of your personal data until the dispute is resolved. Furthermore, if required to fulfill legal obligations or regulatory compliance (for example, to satisfy tax audits or compliance reviews), we will continue to retain your relevant personal data for the period prescribed by law.

with whom we share your personal information

Randstad Group Entities: 

  • Shared with other entities within the Randstad Group. As a member of a multinational corporate group, we sometimes share personal information with other Randstad Group companies for the purposes of efficiently managing our business, complying with legal and regulatory requirements, and delivering services to you (including matching services) and our clients. Click here to view an overview of our entities. 

Our "Partner for Talent " strategy is dedicated to building long-term relationships with clients and talent, understanding their unique challenges, and delivering customized solutions to help them thrive in a dynamic global talent market. Leveraging data, technology, and deep industry expertise, we precisely match talent with opportunities. 

 

Below are the details of the overseas receiver: 

External Service Delivery Partners: 

  • Randstad Clients: Shared to provide our scope of services, including recruitment and temporary staffing.
  • Shared with third parties providing HR-related services to us (such as payroll service providers).
  • IT Service Providers: Shared with third-party providers of IT-related services (e.g., external vendors supporting our IT infrastructure, or third-party cloud environments hosting key portions of our software and databases).
  • Marketing Service Providers: Shared with third-party marketing service providers (e.g., storing your personal information in a third-party hosted cloud CRM, or sharing details with event organizers to send you event invitations).
  • Professional Service Providers: Shared with professional advisors (e.g., our auditors, tax advisors, and legal counsel).
  • Financial & Insurance Institutions: Shared with banks and insurance providers (e.g., providing employee details to partner banks to process payroll for temporary workers).
  • pension fund.

Public and Regulatory Authorities: 

  • Shared with public authorities (for example, where Randstad is required under applicable law to disclose personal information to social security bodies and tax authorities).
  • Shared with law enforcement agencies, courts, and regulatory authorities (for example, in a criminal investigation, police may require us to disclose personal information to them). 

We may also disclose your personal information to third parties: 

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets; or
  • If all or substantially all of our assets are acquired by a third party, in which case personal information held by us about you may be among the transferred assets. 


For personal information collected within the territory of the People's Republic of China, we will fulfill statutory obligations in accordance with legal requirements, such as security assessments for cross-border data transfer, filing of standard contracts, or personal information protection certification, and inform you of the specific name, contact information, processing purposes, and other relevant details of the overseas recipient(s). In the event of cross-border transfers, we will strictly adhere to applicable laws to ensure that your personal information receives adequate protection and that corresponding security measures are implemented. 

Categories of Personal Information: 

Name, mobile phone number, personal email address, gender, ethnicity, nationality, age, current location, school name, duration of study, major, degree, educational background, company name, period of employment, job title, job responsibilities, project performance, personal photo, and other information voluntarily disclosed in your resume (including but not limited to current salary status, personal or family life situation, etc.). 

Personal Information Transfer and Processing Purposes: 

As a multinational group company, we may sometimes transfer and share your personal data with other Randstad Group companies to effectively manage our business and comply with legal and regulatory requirements. This means that, upon obtaining your consent, your personal information may be transferred to, or accessed from, regions outside the People's Republic of China.

To effectively perform essential contractual obligations with our clients or suppliers, we may need to transfer your personal information outside the People's Republic of China under specific circumstances. Prior to any such cross-border transfer, we will strictly adhere to applicable data protection regulations and take all necessary measures to ensure the security of your personal information.For more information regarding the safeguards we implement globally to protect your personal data, please contact us at privacy@cn.randstad.com.

Your Data Protection Rights

1.Right to be Informed

You have the right to receive clear, transparent, and easily understandable information about how we use your personal information and your rights. This notice serves to provide you with that information.  

 2.Right of Access

You have the right to access the personal information we hold about you. This allows you to know what personal data we hold and verify whether we are processing it in accordance with applicable data protection laws and regulations. 

 3.Right to Rectification

You have the right to request the correction of your personal information if it is inaccurate or incomplete.

 4.Right to Erasure

Also known as the "right to be forgotten," this right allows you to request the deletion or removal of your personal information where there is no compelling reason for us to keep using it. This is not an absolute right to erasure, as exceptions apply. 

5.Right to Restrict Processing

Under certain circumstances, you have the right to "block" or suppress further use of your personal information. When processing is restricted, we may still store your personal information, but we cannot use it further. We maintain a list of individuals who have requested to block further use of their personal information to ensure the restriction is respected in the future. 

6.Right to Data Portability

You have the right, under certain circumstances, to obtain and reuse your personal information in a structured, commonly used, and machine-readable format. Additionally, where technical conditions permit, you have the right to request that such personal information be transmitted directly to a third party.

7.Right to Object 

You have the right to object to certain types of processing under specific circumstances, including: processing based on our legitimate interests or public interests; processing for direct marketing purposes (including profiling); and, under certain conditions, processing for scientific or historical research and statistical purposes. 

8.Right to Withdraw Consent 

Where our processing of your personal information is based on your explicit consent, you have the right to withdraw that consent at any time. This includes the right to withdraw consent for the use of your personal information in voluntary employee surveys. 

 9.Right to Object to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you. Automated decision-making occurs when electronic systems use personal information to make decisions without substantial human intervention. 

Certain exceptions apply to this right. For instance, we may carry out automated decision-making when necessary for entering into or performing a contract with you (pre-contractual or contractual necessity), or with your explicit consent (where you have freely consented to such automated processing), provided that appropriate safeguards are implemented, including: 

  • The right to obtain human intervention; 
  • The ability to express your point of view; and 
  • The right to contest the decision or request a review.  

If the automated processing is necessary for entering into or performing a contract, your objection may result in our inability to conclude or continue performing the contract.

If automated processing is based on a legal ground other than contractual necessity (such as consent), you have the right to object or withdraw your consent at any time, and we will review your request in accordance with data protection requirements.

You can exercise your rights by contacting: Privacy@cn.randstad.com. 

We will handle your request with utmost care to ensure that your rights are effectively exercised. To ensure that personal information is disclosed only to you, we may require you to provide proof of identity.

Please note that in certain circumstances (for example, due to legal requirements), we may not be able to comply with your request immediately.

In any event, we will inform you of the actions taken within one month of receiving your request.

You have the right to lodge a complaint with the data protection authority: the Cyberspace Administration of China (CAC) or other relevant industry regulatory authorities.