your privacy is our priority
We use your personal data when providing our HR-services, which include services in the field of recruitment and selection, mediation, temporary staff, secondment, payroll, personal development, career guidance, coaching, planning, and personnel and salary administration as further described in the Terms and Conditions (collectively “Services”).
By innovating at scale, Randstad will fulfill our compelling vision: to empower lifelong employability and deliver on our brand promise of proactivity, transparency and guidance to offer a truly enriching talent experience for finding a job around the world.
What personal data do we collect about you
As a candidate, we collect and process personal data about you such as:
- Identification information – we may process your name, contact information (including home address, home phone number and mobile phone number), citizenship and country of residence, date of birth, (in exceptional cases) gender, digital signature and languages spoken.
- CV/resumes and other recruitment information – we may process your CV/resume, work history, information about your skills, your experience and educational background and other relevant information (such as your photograph, interview notes and personal data included in the cover letter or as part of the application process).
- Compensation and benefits information – we may process personal data relating to your current compensation and benefits including (without limitation) your current bonus, recurring payments and benefits.
- Government issued identifiers – we may process government issued identifiers including (without limitation) the national identification number, social insurance number and social security number, as legally required.
- Photographs and video footage – when participating in recruitment-related events, meetings, conferences etc., we may process photographs or videos of you.
- Visitor information – when accessing our buildings, we may collect your name, contact details, car plate number, and other identification for security reasons. Where we are legally required to do so we may also ask you to disclose information about your health (including information related to viral infections, flu, etc.) for health and safety reasons.
- Information you choose to share with us – we may process additional personal data if you choose to share that with us.
This data may be obtained directly or indirectly from you. In the latter case, we will inform you of the purpose and data sources we use, [when we communicate with you in connection with our Services, e.g. to send you about reports, whitepapers, newsletters, events, market/industry insights, career advice/trends and other relevant information, job alerts within one month of the time we indirectly obtain your data]. The exception is where the provision of this information to you would cause disproportionate efforts. In that case, we may take alternative measures to protect your rights and freedoms.
why do we need your personal data?
Randstad processes your personal data only for the purposes specified below:
- -To provide our Services to you (including matching and proposing you to clients, interviews, assessments). For example, we may process your personal data to recommend jobs to you based on your profile and enable our consultants to provide you with tailored job opportunities, career advice, reskilling options, inclusiveness, suggest additional training where necessary and introduce you to hiring managers: The processing of your data and the use of automated systems is necessary to provide you with the matching services, and is therefore based on (pre-) contractual necessity;
- Training and updating of systems/statistical purposes. Some of the systems that we use to provide our Services are based on machine learning technology. In order for that technology to function reliably, it needs to be trained and updated on the basis of existing data. We may also process personal data in an aggregated manner for statistical purposes: Based on our legitimate interest in training and updating our systems. We have implemented mitigating measures to limit the privacy impact, such as de-identification and an easy opt-out in your choices;
- Dispute management and litigation: Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include the protection of company assets, protecting its legal interests and managing legal claims/disputes;
- Compliance with labor, tax and social security laws and other legal or regulatory requirements (e.g. equal opportunity and workplace diversity requirements): Processing is necessary for compliance with employment and social security legal obligations;
- Events: Based on our legitimate interest in maintaining a good relationship with our community of candidates and promoting our services by inviting you to our events;
- Facilities, security and contingency planning purposes: Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include safeguarding and securing our assets, our facilities, our information systems and our people;
- To conduct corporate transactions (including mergers, acquisitions and divestments): Processing is necessary for the purpose of the legitimate interests pursued by Randstad, which include Randstad’s interest in developing its business through mergers, acquisitions and divestments;
How long do we keep your personal data?
In order to provide you with services, we will retain your personal data according to your authorization period or based on the principle of necessity for providing you with services. The data retention period starts from the last time we interact with you. During this period, you can choose to withdraw your authorization at any time. If you withdraw your authorization, we will delete your personal data.
with whom we share your personal information
Sharing with other entities within the Randstad Group. As part of a global multinational group, we may occasionally share personal data with other entities within the Randstad Group to ensure effective business management, maintain compliance with legal and regulatory requirements, and deliver our services to both you (including job matching) and our clients. For an overview of these entities, please click here.
Sharing with Randstad clients. Our scope of services includes recruitment and the provision of temporary staffing solutions.
With third-party service providers of HR-related services (e.g., payroll service providers).
With third-party providers of IT-related services. For instance, we engage external vendors to support our IT infrastructure; a significant portion of our software and databases is hosted in cloud environments operated by third-party service providers.
With third-party providers of marketing-related services. For instance, we may store your personal data in cloud-based CRM applications hosted and provided by third-party service providers. Additionally, when we engage third-party providers to organize events, we may share your personal data with them to facilitate your invitation and participation.
With providers of professional services. For example, to our auditors, tax advisors, and legal counsel.
With banks and insurance companies. For example, to facilitate the payment of wages to our temporary workers, we share certain personal data with banks.
With pension funds and public authorities. For example, in accordance with applicable laws, Randstad is required to disclose personal data to social security institutions and tax authorities.
With law enforcement agencies, courts, and regulatory bodies. For instance, as part of a criminal investigation, police departments may require us to disclose personal data to them.
We may also disclose your personal data to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
If all or substantially all of our assets are acquired by a third party, in which case the personal data we hold about you may be among the transferred assets.
In the course of the sharing activities mentioned above, your personal data may be transferred to locations outside of mainland China. We will strictly comply with the requirements of applicable laws regarding such cross-border transfers and ensure that the overseas recipients provide an adequate level of protection for your personal data, while taking all necessary security measures to safeguard data security. Details of the overseas recipients are as follows:
Foreign Data Recipients: Randstad Hong Kong Limited(country/city: Hong Kong, email: privacy@randstad.com.hk)
Foreign Data Recipients: Randstad Pte. Limited(country/city: Singapore, email: privacy@randstad.com.sg)
Foreign Data Recipients: Randstad Pty Limited(country/city: Australia, email: privacy@randstad.com.au)
Foreign Data Recipients: Randstad Solutions Limited(country/city: Ireland, email: rivacyofficer@randstad.co.uk)
Foreign Data Recipients: Randstad Deutschland GmbH & Co.KG(country/city: Germany, email: datenschutz@randstad.de)
Foreign Data Recipients: Randstad N.V(country/city: The Netherlands, email: privacyofficer@randstad.com)
Foreign Data Recipients: Randstad Partnerships;
Types of Personal Data:
Basic personal information, including full name, gender, ethnicity, nationality, residential address, personal phone number, email address, profession, job title, current employer, educational background, academic degrees, education history, work experience, and training records.
Purpose of Personal Information Transfer and Processing:
As a multinational group, we may occasionally transfer and share your personal data with other entities within the Randstad Group to ensure effective business management and maintain compliance with legal and regulatory requirements. This means that, upon obtaining your consent, your personal information may be transferred to, or accessed from, jurisdictions outside of the People's Republic of China.
To effectively fulfill material contractual obligations between us and our clients or suppliers, we may, under specific circumstances, need to transfer your personal information outside of the People’s Republic of China. Prior to any such cross-border transfer, we will strictly adhere to applicable data protection laws and regulations and take all necessary measures to safeguard the security of your personal information.
For more information about the safeguards we have implemented globally to protect your personal data, please contact us at privacy@cn.randstad.com.
Your Data Protection Rights
1.Right to be informed
You have the right to receive clear, transparent, and easy-to-understand information regarding how we use your personal data and your associated rights.
This is why we are providing you with the information contained in this notice.
2.Right of access
You have the right to access the personal data we hold about you. This is to ensure that you are aware of the information we possess and to enable you to verify that we are processing your personal data in accordance with applicable data protection laws and regulations.
3.Right to rectification
You have the right to request the rectification of your personal data if it is inaccurate or incomplete.
4.Right to erasure
Also known as the "right to be forgotten," this enables you to request the deletion or removal of your personal data where there is no compelling reason for us to keep it. Please note that this is not an absolute right to erasure; certain exceptions apply.
5.Right to restrict processing
In certain circumstances, you have the right to "block" or suppress further use of your personal data. When processing is restricted, we may still store your personal data but may not use it further. We maintain lists of individuals who have requested to "block" the further use of their personal data to ensure that the restriction is respected in the future.
6.Right to data portability
In certain circumstances, you have the right to obtain and reuse your personal data in a structured, commonly used, and machine-readable format. Furthermore, in certain instances, you have the right to have this personal data transferred directly to a third party.
7.Right to object to processing
In certain circumstances, you have the right to object to certain types of processing. In particular, you have the right to object to the processing of your personal data based on our legitimate interests or on public interest grounds; the right to object to processing for direct marketing purposes (including profiling); and the right to object to the use of your personal data for scientific or historical research purposes or statistical purposes in certain situations.
8.Right to withdraw consent
Where our processing of your personal data is based specifically on your consent, you have the right to withdraw that consent at any time. This includes your right to withdraw consent for our use of your personal data in the context of voluntary employee surveys.
9.Right to object to automated decision-making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Automated decision-making refers to decisions made by electronic systems using personal data without human intervention. This is not an absolute right to object; certain exceptions apply. For example, we may use automated decision-making when it is necessary for performing a contract with you and appropriate measures are in place to safeguard your rights.
You may submit your requests to exercise these rights collectively through privacy@cn.randstad.com. Randstad China will be responsible for handling your requests regarding personal information rights within mainland China and will assist you in exercising relevant rights with all overseas recipients listed in this notice. We will ensure that your requests receive a timely and effective response.
We will handle your requests with the utmost care to ensure that your rights can be exercised effectively. We may require you to provide proof of identity to ensure that we do not share your personal data with anyone other than yourself. Please be aware that, in exceptional circumstances (for example, due to legal requirements), we may not be able to fulfill your request immediately.
In any event, we will inform you of the actions we have taken within 15 working days from the date of your request.
You have the right to lodge a complaint with a data protection supervisory authority: dpis@cn.randstad.com