Company:
Well-known European and American FMCG company
Job responsibilities:
- Technical Support: Provide professional pre-sales and after-sales technical support to customers, answering questions regarding product formulas, application methods, and technical specifications to ensure they use our products correctly and effectively.
Application Solution Development: Design and optimize product application solutions based on market demand and customer feedback, and conduct experimental verification to enhance product competitiveness.
Product Testing and Evaluation: Participate in application performance testing and evaluation of new products, working closely with the R&D team to provide improvement suggestions to ensure products meet market expectations.
Training and Promotion: Provide product technical training to internal sales teams and external customers, and assist the marketing team with technical promotion activities.
Market Information Collection: Closely monitor industry technological trends and competitor products, collect and analyze market information to inform product development.
Requirements:
- Bachelor's degree or higher in applied chemistry, chemical engineering, materials science, bioengineering, or a related field.
Strong foundation in chemistry theory and experimental skills are required.
Familiarity with production processes and application technologies in cosmetics, personal care products, or related industries is required.
Excellent communication and problem-solving skills, with the ability to independently address technical challenges.
Excellent teamwork and learning abilities, with the ability to adapt to a rapidly changing work environment.
Proactive, responsible, and able to withstand moderate work pressure.
Relevant work experience is preferred.
