The impact you’ll make:
- Work closely with customers across the assigned territories, in close collaboration with management to address any and all service issues dealing with product supply and sales order fulfillment.
- Receive, organize, and manage data entry of all customer orders to support demand fulfillment in support of company sales objectives. Maintain relationships with customers, monitor their inventory levels and depletions.
- Receive, organize, and manage data entry of all internal sample orders for execution of company marketing and sampling activities in each assigned territory.
- Work with internal and external customers to ensure a clear transfer of ownership in sales orders, in compliance with company financial accounting procedures, and for sample orders.
- Ensure that Company operational standards, policies, procedures, and practices are followed in a timely and consistent manner.
Who you are:
- Prefer a Bachelor's Degree in the field of -- Business Administration, Communications, or related field of study.
- Additional Experience Desired: Between 3-5 years of experience in customer service in FMCG.
- Additional Experience Desired: of experience in Computer Skills Desired: Proficient in Microsoft suite of software products; emphasis on Excel. SAP experience preferred – SAP ECC, SAP TM.
- Additional Knowledge or Skills to be Successful in this role: Excellent written and verbal communication skills in English preferred.
工作地点：上海市静安区苏河湾
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