About the Company
A Leading Global Bank
About the Team
Operations Team
Responsibilities
- Leadership & Strategy: Lead a team of DevOps engineers, providing technical direction, mentorship, and performance management. Define and execute the DevOps technology and automation goals. Partner with application, infrastructure, and security teams to ensure DevOps practices meet regulatory, compliance, and resiliency standards (e.g., MAS, HKMA, SOX, GDPR).
- Engineering & Delivery: Design, implement, and maintain CI/CD pipelines across multiple applications (trading, payments, risk, and data platforms). Champion Infrastructure-as-Code (IaC) practices using tools such as Terraform, Ansible, or CloudFormation. Drive automation of build, deployment, monitoring, and incident response processes. Oversee container orchestration (Kubernetes, OpenShift, Docker) and ensure secure configuration and resilience. Collaborate on hybrid cloud initiatives (AWS, GCP, or private cloud) aligned with data residency and regulatory requirements.
- Operational Excellence: Implement stability, reliability, and monitoring for mission-critical banking systems. Lead root cause analysis and post-mortem reviews for production issues, driving continuous improvement. Enforce best practices for security, access control, secrets management, and compliance monitoring in CI/CD pipelines. Establish and track KPIs for deployment frequency, MTTR (Mean Time to Recovery), change failure rate, and system reliability.
- Collaboration & Stakeholder Management: Work with technology and business stakeholders to prioritize DevOps initiatives and resolve bottlenecks. Communicate progress, risks, and opportunities to senior management in a clear and actionable manner. Promote a culture of collaboration, automation, and continuous improvement across technology teams.
Skills and Experience Required
- Education & Experience: Bachelor's degree in Computer Science, Engineering, or a related field. 8+ years of experience in DevOps, Site Reliability Engineering, or Infrastructure Engineering, with at least 3 years in a leadership role. Proven track record managing CI/CD pipelines in complex, regulated industries (ideally banking or financial services). Experience in banking or financial services environments with high availability and low-latency systems is preferred.
- Technical Expertise: Hands-on expertise with CI/CD tools (Jenkins, GitLab CI, Azure DevOps, ArgoCD, Tekton), Containers & Orchestration (Docker, Kubernetes, OpenShift), Infrastructure as Code (Terraform, Ansible, Puppet, or Chef), Cloud Platforms (AWS, Azure, GCP, or private cloud), and Monitoring & Observability (Prometheus, Grafana, ELK, Splunk, Datadog, AppDynamics).
- Domain Knowledge: Strong knowledge of networking, security, encryption, and compliance in financial systems. Knowledge of microservices architecture and service mesh technologies (e.g., Istio, Linkerd).
- Soft Skills: Strong stakeholder management and communication skills with senior technology and business leaders.
