Ability to thrive under a detail-oriented, and high-standard leadership style, with a strong passion for self-discipline and professional growth.
Flexibility to align with regionalized management structures and adapt to localized training needs within assigned territories.
Passion for outdoor sports, technical apparel, or premium retail industries is highly preferred.
Execute daily retail training, front-line sales techniques, and customer service standards across regions; monitor training KPIs to ensure standard operating procedures (SOP) are perfectly implemented at the store level.
Collaborate with the Service Team to optimize premium consumer experience standards, elevating the brand's luxury-level service positioning in retail stores.
3 to 6+ years of training experience within top-tier outdoor sports, luxury retail, premium sports performance, or fast-paced lifestyle brands.
Proven experience in either Instructional Course Design (Project Track) or High-Volume Retail Field Training (Routine Track).
Experience working within a matrix regional retail structure (managing sub-regions or specific districts) is a strong plus.
Exceptional attention to detail, strong logic, and the ability to maintain high execution quality under strict standards.
Outstanding public speaking, storytelling, and classroom facilitation skills, with the ability to inspire frontline retail staff.
Strong capability in training material design, PPT/keynote layout, and converting technical product knowledge into digestible retail language.
Deep understanding of consumer psychology, retail operations, and experiential service in the premium retail market.
High emotional intelligence, strong resilience, and an agile mindset to adapt to a fast-scaling organization.
