- Responsibilities：This role will cooperate with PM and global/regional team to manage survey, for example, Total Remuneration Survey, Benefit Survey and other surveys.Survey processing includes data collection, validation, analyzation, communication with internal / external clients and other off-cycle tasks.The role will also response for all project management documentation, cross-team/internal training and contribute to business improvement initiatives.ImResponsibilities：This role will cooperate with PM and global/regional team to manage survey, for example, Total Remuneration Survey, Benefit Survey and other surveys.Survey processing includes data collection, validation, analyzation, communication with internal / external clients and other off-cycle tasks.The role will also response for all project management documentation, cross-team/internal training and contribute to business improvement initiatives.Im
- JOB DETAILS1. Provide training and coaching for new hires, including business knowledge and procedure, call/email/chat handling process, platform features, soft skills training and organization culture.2. Provide refresh and upskill training for tenure advisor, including business and procedure update, soft skills and communication skills training.3. Manage and track training quality and effectiveness.4. Follow training related SOPs, hand in training and coJOB DETAILS1. Provide training and coaching for new hires, including business knowledge and procedure, call/email/chat handling process, platform features, soft skills training and organization culture.2. Provide refresh and upskill training for tenure advisor, including business and procedure update, soft skills and communication skills training.3. Manage and track training quality and effectiveness.4. Follow training related SOPs, hand in training and co
- Responsibilities:- Act as project delivery member or assistant in medium/small sized benefit related project, e.g. benefit survey, research, benchmarking/review, analysis and design, etc., to manage project timeline, deliverables, project quality, etc. Help to manage client relationship and communication on project basis. Can solve ongoing client and vendor issues independently- Conduct data analysis, documentation to support employee benefit type projectResponsibilities:- Act as project delivery member or assistant in medium/small sized benefit related project, e.g. benefit survey, research, benchmarking/review, analysis and design, etc., to manage project timeline, deliverables, project quality, etc. Help to manage client relationship and communication on project basis. Can solve ongoing client and vendor issues independently- Conduct data analysis, documentation to support employee benefit type project
