About the Company:A foreign company Responsibilities:1、Customer Complaint Handling & Response 2、 Act as the first interface for customer quality issues, leading the receipt, investigation, temporary containment and root cause analysis (e.g. 8D, 5Why, Fishbone Diagram, etc.) of customer complaints.3、 Coordinate cross-departmental (production, R&D, process, supply chain) resources to drive problem closure and ensure efficient implementation of corrective mea
About the Company:A foreign company Responsibilities:1、Customer Complaint Handling & Response 2、 Act as the first interface for customer quality issues, leading the receipt, investigation, temporary containment and root cause analysis (e.g. 8D, 5Why, Fishbone Diagram, etc.) of customer complaints.3、 Coordinate cross-departmental (production, R&D, process, supply chain) resources to drive problem closure and ensure efficient implementation of corrective mea