about the company.a leading telecommunications provider about the team.200+ about the job.Operations Leadership: • Provide team leadership, including recruiting, hiring, training, coaching, and prioritization for all customer service functions• Manage and optimize the performance of the contact center team, ensuring efficient and effective operations• Oversee call handling, chat interactions, WhatsApp support, and inbound sales processes• Collaborate with
about the company.a leading telecommunications provider about the team.200+ about the job.Operations Leadership: • Provide team leadership, including recruiting, hiring, training, coaching, and prioritization for all customer service functions• Manage and optimize the performance of the contact center team, ensuring efficient and effective operations• Oversee call handling, chat interactions, WhatsApp support, and inbound sales processes• Collaborate with